Increase Customer Satisfaction

Elite Intellect Profile

Positive Attitude Profile

Employing individuals with a positive attitude is as critical to your business as the quality of your product or the effectiveness of your services. A positive employee mindset promotes a better working environment, increases customer loyalty and is repeatedly ranked as one of the most important traits by employers worldwide.

The Positive Attitude Profile was developed to quickly help organizations identify those individuals who possess four critical behavioral characteristics associated with a positive disposition. The four areas assessed by the Positive Attitude Profile are:

Optimism

The degree to which the individual consistently approaches work duties and projects with a positive attitude. The degree to which he/she is always optimistic, seldom worries and always exhibits a positive demeanor.

Dedication

The degree to which the individual is a hard worker. The degree to which he/she takes pride in the quality of his/her work and believes that hard work leads to success.

Initiative

The degree to which the individual attempts to solve problems instead of avoiding them. The degree to which he/she isn't afraid to be the first to try something new, always looks for ways to better self and actively participates in work projects or meetings instead of sitting back and watching.

Open-Mindedness

The degree to which the individual is willing to learn from others and from his/her own mistakes. The degree to which he/she is not stubborn, listens to the needs and advice of others and is open to new ideas and concepts.

Features

The Positive Attitude Profile predicts:

  • Positive "Can Do" Attitude
  • Team Player Behaviors
  • Flexibility
  • Willingness to Listen
  • Service Ability
  • Resilience
  • Overall Job Performance

This test is ideal for organizations wanting to build a team of positive thinking, open-minded employees. Also ideal for most jobs, particularly jobs requiring interactions with customers and jobs requiring a resilient demeanor.

Test Details
  • 40 questions
  • Untimed (approximately 15 minutes)
  • Follow-up interview questions
  • Reliability check
  • Online administration
  • Immediate score report
  • Management Suggestions

Performance
To learn more about the Positive Attitude Profile, please contact us.